Referral Support

How will applying for a loan affect my credit?

Applying for a loan may have an impact on your credit, but it depends on the type…

When and how do I receive my loan funds?

The timing of when you receive the funds depends on when you sign the promissory …

What interest rates and Annual Percentage Rates (APRs) are offered on loans through Upstart? What is the difference between APR and interest rate?

The interest rate on loans through Upstart is determined individually based on po…

Can I change my loan application after it has been submitted?

Once you submit your loan application, you won't be able to make any further chan…

What can I use personal loan proceeds for?

You can use your loan proceeds for almost anything. The following are are example…

How much money can I borrow?

Personal loans through Upstart can be between $1,000 and $50,000. Your applicatio…

What do I have to agree to in order to receive a loan?

To receive a loan, you must agree to the following: 1. Terms and Conditions, Priv…

How are interest payments calculated?

Loans and retail installment contracts through Upstart use simple interest to cal…

How do I apply for a loan?

To apply for a loan, you need to complete a short online application. This applic…

What is the difference between a soft and hard credit inquiry?

There are two kinds of inquiries (or pulls) that can occur on your credit report:…

Can I negotiate the rate or my loan terms?

No, you cannot negotiate the loan terms or rate. The rate you receive is determin…

Why do you need my social security number?

We are required to collect and verify your personal information prior to offering…

Can you withdraw or delete my application?

If you want to withdraw your application, please send an email to support@upstart…

What fees do you charge?

The best way to see the fees associated with your loan is by reviewing your promi…

Are your loans fixed rate or variable rate?

All loans through Upstart have a fixed interest rate, which means the interest ra…

What can I expect when I apply?

Applying for a loan begins with submitting a rate inquiry on Upstart's website. I…

Can I apply over the phone?

Applications cannot be taken over the phone at this time. Please visit www.upsta…

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