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Support Home General Questions Who will my lender be? Who will my lender be? Your lender will be a bank that Upstart has partnered with to provide you with a loan offer. Was this article helpful? 451 254 Related Questions: How do I make payments? Payment instructions will be provided after your loan originates. Payments...… If I have any questions, how do I contact Upstart? You can reach us by: sending us a message through...… How is my personal information shared with partner banks? Upstart collects information from you in order to see if...…