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Borrowers Investors Support Home General Questions If I have any questions, how do I contact Upstart? If I have any questions, how do I contact Upstart? You can reach us by: sending us a message through our contact form calling us at 650-204-1000 (local) or 1-855-438-8778 (toll-free) between 6AM-5PM PST. sending us an email at support@upstart.com We'd love to hear from you! Was this article helpful? 46 10 Related Questions: How do I make payments? Payment instructions will be provided after your loan originates. Payments...… How is my personal information shared with partner banks? Upstart collects information from you in order to see if...… What is Upstart? Upstart is an online lending platform that partners with banks...…